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| Date Last Visited |
12-22-2023
11:32 AM
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07-29-2023
11:37 AM
Thanks-I was able to verify the token wasn't showing up from my attempted purchase, and now have it done.
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07-28-2023
04:41 PM
I want to purchase more tokens during this sale, and thought I did already. However, even though I went to site, and said to purchase, as of now I have not gotten any more tokens. I know it takes a few days to receive the bonus amounts, but when I'd bought before I could at least see I did get some more so that I knew I had gotten them purchased. I can't find any way to verify if my purchase did go through. Is there a way? I want to be sure I get them purchased during promo, but don't want to do it again if the purchase went through. Thanks for any assistance with this.
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12-17-2021
03:01 PM
2 Kudos
Thanks to all for the assistance. I'm going to go get one now! Hopefully I'll start knowing about it from notifications.
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12-17-2021
08:27 AM
Would someone tell me what email address you receive these offers from?? I NEVER receive them, and find out too late to purchase! I want to be sure I haven't accidentally blocked something. I do have notifications set to receive them.
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10-30-2021
11:47 AM
Don't know what the problem is, but I'm having it too. Says password invalid, but it's correct. Started yesterday afternoon.
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11-01-2019
11:17 AM
Thank you for the post, as I have Gen 4 and I've wondered about Gen 5. So, to clarify, you are on the same plan as Gen 4 with same data limits and monthly cost? Just have faster speeds? Did it cost anything more to do the upgrade? Thanks-
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08-07-2018
03:28 PM
I've posted about my problems, and would like to know how to get another modem to try since that appears to be my problem. My computers show 'cable unplugged' while connected to the modem directly, and Hughes shows nothing connected (while the computer is connected). It appears the LAN ports are not working. Would REALLY appreciate some help from HughesNet with this.
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09-17-2017
04:30 PM
I did not return the old modem because this message said it was not required. Now, I've received a message from Hughes saying they've not received the modem and will be billing my account if not received.
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08-31-2017
10:00 AM
Sorry for the delay in answering, but we have had days of rain with hurricane Harvey! Thank goodness it's stopped in our area now. The modem did fix my problem. Thank you.
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08-28-2017
11:37 AM
I tried a different cable from the HT1100 modem to my laptop ( don't have another long enough to reach desktop it was connected to). Can't access systemcontrolcenter.com. Only light on modem still system light blinking.
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08-27-2017
08:49 PM
I've got gen 4, but so far can't get to system control center or any tests
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08-27-2017
06:07 PM
I have reset everything more than once. Strike was very close-not sure what it hit but very close.
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08-27-2017
10:05 AM
We had a close lightning strike yesterday evening, and since then my HT1100 modem ONLY has the system light blinking. No other lights are on. Any assistance would be appreciated.
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05-12-2016
10:25 PM
I just had my old legacy HN9000 system updated to Gen4, and have a couple of questions. I responded to an offer that allowed me to get a rebate on the purchase of my new equipment - where do I get that form and any info needed to submit it? How long do I have to get that done? I do want the rebate! How long does it take to get correct billings sorted out after upgrade? I'm also supposed to be charged $10 less per month, but doesn't show that at this point, and bill will be generated in about 5 days. Also, I'd read on here somewhere that any tokens you had in your account would transfer to your new service, and I'd like to know about that. I do not currently need any, of course, but would like to have them available for future use since I had them in my account. Thank you-
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