lake_woman
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Re: I just don't get it
GabeU wrote: And you're once again mistakenly assuming that everyone is experiencingissues. And you have statistics to prove me wrong? Do you even read the complaints on this community? Do you realize that (statistically) for every one complaint there are at least 10,000 others that feel the same way? No, you don't. Didn't expect you were that knowledgeable.5KViews1like2CommentsRe: I just don't get it
There are no acceptable excuses. Hughes is totally mismanaged. Customers coming from dial-up were greatful for Hughesnet. We are decades away from that era. We expect more. We are charged for more. It is advertised that we will get more. FALSE! Yet we are told to understand and hang on. How can we when they keep advertising for MORE CUSTOMERS? They can't handle the customers that they have.5KViews1like4CommentsI just don't get it
Are we supposed to be complacent about the current horrible download speeds while watching ads for more Gen5 customers? Apparently Hughes is just acting irresponsibly for gains in more and more customers that go thru the time and effort and expense to sign on and then experience extreme lack of service. I, for one, am extremely angry about the ads. Sure, lure more customers and make them agree to a 2 year service, then give them sub-standard service. Go ahead Hughes. Keep advertising your fast speeds. False advertising at the very least. Once you dupe people into the 2 year service, you are golden. They realize what you are doing and want out and you say "OK, pay us $400 and you can cancel. Also, another excuse is that there is high useage and therefore slower speeds. Unacceptable! Shouldn't you have safe guards in place to insure consistent service no matter what time of day it is? You seem to be a service that has not placed the customers satisfaction first. You want our money and make excuses for your idiosy and greed.Solved5KViews0likes7CommentsRe: Hidden Network
First question asked about hidden network. After thinking about it I asked 2 more questions. I do not believe that Hughesnet is being transparent. I do not buy that they can do what they want and we have no choice. When members ask specifically about the "Hidden Network" no explaination is given. The "supposed experts" on this forum also have no answers as to the "hidden network". They chose to attack members wanting to know what is going on. WHY? I'll just leave it at that.....36KViews0likes3CommentsRe: Hidden Network
Arrogance is ignorance. I do not have to accept your arrogance in your answers. This forum is SUPPOSED to be helpful. You're arrogance IS NOT HELPFUL. Attacking a member is counterproductive and only serves to cause other members to fear asking simple questions. Backoff and HELP the community instead of being bullies with harmful responses.8.5KViews0likes9CommentsRe: Hidden Network
Y'all can have your fun and clueless banter, however, I have completely turned off ALL wifi from the Gen5 modem and am using my Asus router exclusively. It is a problem when asking Hughesnet about changes that are seen and no explanation has been made. It is also a problem when "so-called" experts are rude and condesending to members asking or stating concerns. I choose to be cautious rather than be naive. Also, the rude responses are not expected from members that are supposedly knowledgeable. When tempted to be mean, log off.8.6KViews0likes16CommentsRe: Hidden Network
NO MarkJFine wrote: When was the last time you were given notice of an update and what was in that update. Does it help you to know that I was formerly in the cyber security buisness for a major defense contractor and I'm still telling you there's no issue? NO8.3KViews0likes3CommentsRe: Hidden Network
No, I do not see your point. We were not notified that there would be an update that would give us an Hidden Network. It just showed up out of nowhere, no explaination at all. Then when discovered and questioned, nebulis answers. Cyber security is scarey and I need to knpw exactly what Hughesnet is doing to my account. PERIOD.8.3KViews0likes26Comments