About Freddie

Hi mattkx8x, I'm sorry to hear about your dissatisfaction with the HughesNet installation. I can help you with a damage claim. Can you please send me the details and photos? Our contractors are required to carry insurance. We usually would file a claim with that insurance company who will send an investigator to assess the damage(s). Then we work towards a resolution from there. I'll private message you the address to which you can e-mail. Thank you. ... View more

Another one of our installation dealers in the area, called Nexxgenesis Network, will be in touch with you soon to schedule a date/time to repair your installation issues. ... View more

Woohoo! Glad to hear it, enjoy your weekend. 🙂   ... View more

@Savage wrote: I searched Jupiter 2 satellite beam map and this came up: https://www.satbeams.com/satellites?id=2556 Savage, those beam locations are incorrect.  Those are based on the ES17 satellite, which has markedly different beam locations than the ES19, both in location and numbering.     Hopefully they will have the correct beam locations fot the ES19 soon, but I imagine it will be a little while before that happens.     Edit:  I didn't see it until afterward, but I'm very glad that your installation went well.  And I agree, the speeds are fantastic.    ... View more