About jlantz

Amanda · ‎02-13-2018

I will be locking this thread, please read my reply to another user. Please follow the link provided to review the community guidelines before you post again. https://community.hughesnet.com/t5/About-the-Community/Community-Terms-of-Service/td-p/73098 Thank you, Amanda

Liz · ‎01-23-2018

Thank you for your update, TJ. I'm happy to hear the repoint has helped so far. Please keep us posted.

GabeU · ‎06-13-2017

@Moodeeb When replying to a post, use the @ symbol and the person's name will pop up so you can choose it. This is helpful so people, including the intended person, know who it is you are replying to. Or, conversely, you can just use the person's name in the reply.

Liz · ‎05-02-2017

Hello creativeSpurts, Thank you for your patience while we investigated your case. Our billing team made some adjustments to allow us to process your upgrade to Gen 5. A professional installer will call you within three business days to schedule your upgrade for a time that is convenient for you. We've already requested your Gen 5 upgrade installation date for our earliest available slot: May 4, 2017 8am-11am The installer will confirm the date and time once they get in touch with you over the phone. If you have additional concerns feel free to contact us again.

Liz · ‎05-01-2017

Good morning folks, Glad to see you discussing your Gen 5 speeds. I would also suggest continuing this discussion elsewhere, as I've already addressed the original poster's concerns. I'll go ahead and close this thread.

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About jlantz

Re: A communications company that can't communicat...

Re: New Gen 5 owner in Northern California (slow a...

Re: Who can be contacted to fix a problem?

Re: Trying to upgrade since of October of 2016 but...

Re: Deceptive GEN5 Upgrage Practice, or lack of up...