@kuvo Almost assuredly being the " 1 dude who answers everyone's questions and odds obviously a company man regardless of if he works for HughesNet", you posted of a problem and I gave you the steps to take towards fixing that problem. You then proceed to complain about having to do speed tests. I then give info pertaining to data management, which is an additional issue you're experiencing, and you complain about your data running out. Even still, I started the first steps to help you troubleshoot why your data is being used so quickly. That is, until I read this. You know what, do what you want. Whether you get your issue fixed or not doesn't affect me one way or the other. I just hope that the next person that comes along that is having an issue actually appreciates when someone takes the time out of their day to give them instructions or advice on how to go about fixing and or alleviating their issue. And enough do. And for your information, other than being a customer since December 2004, and other than since early 2016 doing my best to help others get the most out of their service because someone took the time out of their day to do the same for me, I have no connection to HughesNet. And I really hope someone else picks up where I left off concerning your data consumption issue in your other thread because I'm done. Had I read this message beforehand I wouldn't have even bothered to reply.
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@kuvo wrote: It's not really my job to trouble shoot a service I pay way to much for. Speed issues can be caused by a multitude of things, and not all of them have to do with the service itself. It is neither economically feasible, nor physically possible, for HughesNet to send a tech out each time someone is having a speed issue. Running speed tests is a fairly simple thing to do, and it gives the reps/engineers a lot of info to work with. @kuvo wrote: My data is literally gone in the morning when I wake up the dayIt switches. So that means all my data is used from 12-2 in the morning before the bonus data can even switch on at 2. If this is true, then this in and of itself could be causing speed issues. If you've got something that data hungry it could be utilizing half, or more, of your available bandwidth, even when you are in FAP. Something is chewing through your data, and you've got to figure out what it is. And yes, it is your job to figure out what is chewing through your data. HughesNet is not your personal IP department. Your device(s) chewing through your data is a kuvo problem, not a HughesNet problem. Again, HughesNet sells you data. How you use that data, and how fast you use it, is up to you. With this said, there are people here, like myself, who will try to help you figure out what is using the data so quickly. What do you have connected to your HughesNet service? You can see what is presently connected, and what was connected since you last plugged your modem in, on this page... http://192.168.0.1/limited.html#!/general/conn_dev_info Again, something is chewing through your data, and you've got to figure out what that is.
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