Well, I thought that I had the problem solved, and maybe it is, but suddenly I'm not so sure... I got kind of frustrated Thursday night and decided to examine the power supply in more depth; With longer testing than previous, I discovered that the 6.5 V on pin #2 was intermittent. Pin #1 was steady, and both of the 19.5V lines were steady. Stripped open the cable outer sheath a few inches before the connector and tested the lines, and the white wire that carries the 6.5V to both pins (via a jumper in the connector) was steady. So I thought maybe there was an intermittent short or open inside the connector, so I opened it up. What a horrible job of soldering in there! Must have been a first day trainee at the manufacturer that assembled that connector, and the QC person on a lunch break when it was completed. Now, I know just enough about electronics to be dangerous, but after removing the connector from the power supply completely and wiring the lines direct to the connector on the modem, I decided that the "Power Good" (Sen3) (green wire) circuit was 'wonky', somewhere. I finally found the old modem and power supply that I had to replace a few years ago, and despite me thinking that the old power supply was bad, I plugged it in and after a few minutes, the Modem was on and working perfectly. I didn't want to 'jinx' it by reporting here that it was working, so I decided to give it 24 hours to remain stable before commenting.... well, it made it 23 hours and 10 minutes of constant good operation, when it reset itself again. Was down for about a minute, came back up, then went down again about five minutes later. Now has been up for 1 hour 28 minutes OK. Is pretty windy here (but clear skies), so I'm hoping that the two recent resets were due to the dish being pushed off alignment just long enough to lose contact with the satellite. But only time will tell if it was that or the old problems continuing, despite the long period of working correctly. Anyway, I'm glad I found the old power supply, and that it worked, at least temporarily, because the Modem and power supply I ordered from the Amazon shop hasn't actually been shipped yet. I got the tracking number a week ago, but the carrier says it has not received it yet. I'll give that a few more days, , maybe it is just a holiday glitch somewhere, but if it isn't here, or for sure on the way, I'll have to file a complaint with Amazon (It isn't sold & Shipped by Amazon itself, but by a private person who has a storefront there)
... View more