About Silviron

Gabe, A big part of it is those stinking European RoHS laws that don't allow stuff to be sold in Europe if the manufacturer uses a decent solder.  So  they all switched to lead free solder, that melts at a much higher temperature than good  lead/tin 60/40 or 63/37 solder, requires more skill to use, and even then, it doesn't hold or flow very well, (Plus it makes repairs that much harder, because  the good solder doesn't like to adhere with the lead free solder residue.) ................................................................................... Well, other than those two short blips of a minute each, (that MIGHT have been wind related), my system has been up for 32 hours.  Keeping fingers crossed. ... View more

Thanks!, Marat.     ... View more

Well, I thought that I had the problem solved, and maybe it is, but suddenly I'm not so sure...   I got kind of frustrated Thursday night and decided to examine the power supply in more depth;  With longer testing than previous, I discovered that the 6.5 V on pin #2 was intermittent. Pin #1 was steady, and both of the 19.5V lines were steady.   Stripped open the cable outer sheath a few inches before the connector and tested the lines, and the white wire that carries the 6.5V to both pins (via a jumper in the connector) was steady.  So I thought maybe there was an intermittent short or open inside the connector, so I opened it up.   What a horrible job of soldering in there!  Must have been a first day trainee at the manufacturer that assembled that connector, and the QC person on a lunch break when it was completed.     Now, I know just enough about electronics to be dangerous, but after  removing the connector from the power supply  completely and wiring the lines direct to the connector on the modem, I decided that the "Power Good" (Sen3) (green wire) circuit was  'wonky', somewhere.   I finally found  the old modem and power supply that I had to replace a few years ago, and despite me thinking that the old power supply was bad, I plugged it in and after a few minutes, the Modem was on and working perfectly.    I didn't want to  'jinx' it by reporting here that it was working, so I decided to give it 24 hours to remain stable before commenting....  well, it made it 23 hours and 10 minutes of constant good operation, when it reset itself again.  Was down for about a minute, came back up, then went down again about five minutes later.  Now has been up for 1 hour 28 minutes OK.   Is pretty windy here (but clear skies), so I'm hoping that the two recent resets were due to the dish being pushed off alignment  just long enough to lose contact with the satellite.  But  only time will tell if it was that or the old problems continuing,  despite the long period of working correctly.   Anyway, I'm glad I found the old power supply, and that it  worked, at least temporarily, because the Modem and power supply I ordered from the Amazon shop hasn't actually been shipped yet.  I got the tracking number a week ago, but the carrier says it has not received it yet.    I'll give that a few more days, , maybe it is just a holiday glitch somewhere, but if it isn't here, or for sure on the way, I'll have to file a complaint with Amazon  (It isn't sold & Shipped by Amazon itself, but by a private person who has a storefront there) ... View more

@GabeU wrote:     .> ...still have the modem, though it sits on a closet shelf collecting dust.  😛 Heh.  Well if the modem coming from the Amazon seller turns out to not be what it is supposed to be, maybe you'll sell me your old one!   I'd upgrade to  the newer system, but I'm in a situation where it HAS to be a self-install. Well, have a good Thanksgiving, and I am giving thanks for your help!     ... View more

Thanks Damian...  The modem went 'down' last night at 2AM mountain time, and just now came back up ten minutes ago at 1745 local time.   Interesting you mention weather...  Because my weather here has been fine for the duration of the problem so far...  It has only clouded up HERE since this morning, and just started snowing here two hours ago..  My signal strength is down to 76 at the moment...  Yet, it has been in the range of 82-85 every time I have been able to connect to the modem's advanced control center page.  So perhaps you meant bad weather at your NOC, or wherever my downlink is???   I do have the 2 watt transmitter, and have only lost connections during bad storms maybe eight times in the ~ 10 + years I have  been a Hughes customer. at least once I sweep the snow off the dish.   I ordered the replacement modem from a guy selling through Amazon, that one of the community members mentioned a couple of months ago  on my thread when I was having another problem.  What a good deal that was. (Assuming I actually get it)..  I had to replace my modem and power supply  a few years ago thanks to a power surge, and this one cost  1/10th of the replacement I bought from Montana Satellite back then.   I'm hoping the new equipment will be here on Tuesday, the next time I will go to town (weather permitting), and  if the problem persists, as I assume it will, I'll replace the power supply the first thing, to rule that out as a problem.  Hopefully I can avoid coommissioning a new modem...  I forgot how to do that, although I suppose if it comes to that, you can tell me. Well Happy Thanksgiving to all     ... View more

Thank You! very much Gabe.  I was  afraid that mentioning the network time being off was detracting from the important part of the message, and figured that I'd start a new topic, repeating the connection problems in a day or so, if no one from Hughes noticed. ... View more

Well, I guess it is not fixed Had 2 hours and 9 minutes of very good operation...  Seemed like web pages were loading faster than ever, and very low latency for satellite.   Then it started resetting every five minutes or so  Down one or two minutes, then up for 5-10 minutes, slower speeds and higher latency (estimated, not measured). ... View more

Something new:   At about 8PM (mountain) time, my modem quit resetting, and the receive and transmit lights came on. I was even able to do a force ranging under the advanced configuration and statistics page with no problems. However the system light never came on (as of 9:50PM), and the system basic System Control Center page is inaccessible. Then at 2207, the modem reset itself again, and now all the lights are on, and I can access the internet..   Maybe a Rep or Tech did finally pay attentionthis thread and fixed it....Time will tell.. Or maybe this is another of my inexplicable, very intermittent  working periods.  If someone did fix it, thank you very much! ... View more

Newest update:    After several hours of being "up";  at 10PM mountain time (midnight eastern time), last night, the modem started going into reset, a minute or so off, then maybe two minutes on.  That continued for a about an hour , then it started going into constant resetting which continues through now;  I might get one to five seconds of all the lights on the modem lit, and then all but the power light off, then going through the receive transmit and system lights going through their usual  boot sequence.   And the irony is, when the system is on...  My signal strength is higher than it has been for months.   On the bright side, The area cell tower is actually working for a change.and I can connect  through my cell phone, although very expensive on my 'pay as you go plan',  (the area cell phone system 'down' most of the time, sometimes for months at a time, much like my Hughesnet system is now...  I guess that is one of the things you have to put up with when you live in a very remote area.)   Oh, What is an "Aloha Start" ?  The last time I saved a sustem summary, I had 94 Aloha Starts .   ... View more

Update on the modem resetting:  After I made the post above, there were a few more resets, and then I had about 36 hours of good solid connection / uptime...  at least I didn't notice any resets...(Could have missed some, as I slept off and on for about 6 of those hours, and was  away from the computer  off and on for another hour or so).   Then at approximately approximately 0001 hours local (mountain) time (a minute after midnight) Sunday , it went into constant resetting again, with about two minutes of ALL the indicator lights lit, total, per hour, and the rest of the time resetting with an occasional blink of the receive & transmit lights and more rarely the system light coming on.  I unplugged the modem at about 0500 local time, figuring those constant resets can't be good for the modem or the transmitter & receiver. At 1030 I plugged it back in.  There were no lights at all for about 15 minutes, then the Power light came on.  Then at exactly 1101 all the lights lit up, and I had a fairly good internet connection , with one to four momentary resets of 30 seconds to two minutes per hour..  And interestingly, when the system was up, my download speeds and latency were very good....  and now as I write this,  at 0400 Monday,  the modem is going through a 30 second  to one minute reset  about every five minutes or so. ... View more

Is your system still running bad, Sli-er?   Mine cleared up almost exactly 48 hours after the problems began, at about 7AM Eastern US time this morning, and is currently running as good, or maybe even better than usual.  Maybe  'the engineers' were working on the 7000 system over the weekend, and had it crippled, rather than doing it during the week so as to not interfere with people who need it for business.???   Anyway, I hope yours is working good now too. ... View more

Hi Liz; It is running even better than usual now.  Almost exactly 48 hours after the horrible performance began,  it somehow cleared up....  It started at about 5AM my local (mountain, USA) time on Saturday morning, and then at about 5AM this morning, I noticed that everything started working well again.  Maybe  'the engineers' were working on the system and had it kind of crippled over the weekend? Whatever, I'm glad the problem is solved.  I started to report the improvement here as soon as I noticed it this morning, but wanted to see if it lasted, and it has.   Thanks ... View more

Well, Sli-er ; I'm sorry you are having this problem, but on the other hand, I'm glad I'm not alone.  (I posted about web page slowness and email problems a few hours before you did. , and I'm on a 7000 modem too)   And it obviously isn't a  Mac/ Safari problem, because I use Linux, with Firefox and Brave browsers, and occasionally Windows with Firefox, Palemoon and Chrome with all the same problems.   Do you use pop email, or just webmail?  My POP email accounts  come back with almost constant "connection refused" messages from my own email servers at go-daddy and another web hosting company.  The email problem is perhaps even more irritating to me than the slow to never loading webpages..   Also, Do you know which satellite  you are on?  I wonder if it could be a satellite problem rather than a groundbased problem...  Ironically, this problem started soon after my signal strength went up about 10 points over what has been the norm for the last few months.. ... View more

Oh, and one time a few hours ago when I went to my account page to see if I had been "FAPed", the usage meter said something like "Site not enabled" where the green circle with % remaining number appears,   And a few times when I tried to connect with Windows, I got a Windows message that I had to open my browser and sign into my ISP before I could use the internet.. ... View more

Wow!, $29.95...I had to pay ten times that much when I had to replace my modem a few years ago. ... View more