Forum Discussion

Sophomore

6 years ago

Solved

HN7700S Modem to replace HN7000s on Pro Plus plan?

OK, I FINALLY got the modem from the Amazon seller (as discussed in this thread in the tech section: Modem constantly resetting ) (didn't actually ship until two weeks after he sent me the tracking number)

Unfortunately, it is a 7700 modem instead of a 7000 modem. From my research, the 7700 modem is pretty much the same as a 7000 , but with an extra LAN line, and a phone line and a serial port, but will do the basic stuff that my 7000 does, and is compatible with my other equipment.

But I found an old discussion on an OFF- Hughesnet Forum that said that Hughes will not commission the HN7700S modem on anything but a Business account.. I think my old Pro Plus account is kind of half way between a Home account and a Business account. While my 7000 modem is working now, I'd sure like to have this 7700 modem for a backup since Hughes doesn't have any replacement units for my system at all, and I'd rather not go through the hassle of returning it to the Amazon seller or give bad feedback for false advertising......

modem

plan

Plans

2 Replies

GabeU
Distinguished Professor IV
6 years ago
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Silviron

I think you'd probably be better off asking if the HN7700S modem will work for you in Tech Support. Visibility wise.

From what I've seen you won't be able to use it, but you never know.

If it doesn't work out, contact me through PM (the little envelope on the upper right of the page) after the new year and I'll send you this one. I'm thinking now that, rather than the techs reusing it, I took the base off in order to make it better fit on a shelf, but I haven't been able to find it. Still, again, the base on your HN7000S would fit it. There's a little clip on the bottom that holds it in place.
- Silviron
  Sophomore
  6 years ago
  Copy Link
  Thanks, Gabe to both things.
  
  Will Do..

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HN7700S Modem to replace HN7000s on Pro Plus plan?","moderationData":{"__ref":"ModerationData:moderation_data:117311"},"body":"

Silviron

I think you'd probably be better off asking if the HN7700S modem will work for you in Tech Support. Visibility wise.

From what I've seen you won't be able to use it, but you never know.

If it doesn't work out, contact me through PM (the little envelope on the upper right of the page) after the new year and I'll send you this one. I'm thinking now that, rather than the techs reusing it, I took the base off in order to make it better fit on a shelf, but I haven't been able to find it. Still, again, the base on your HN7000S would fit it. There's a little clip on the bottom that holds it in place.

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I think you'd probably be better off asking if the HN7700S modem will work for you in Tech Support. Visibility wise.

From what I've seen you won't be able to use it, but you never know.

Thanks, Gabe to both things.

Will Do..

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Thanks, Gabe to both things.

Will Do..

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