About eddiecastagno

Hi Eddie, I see you've already been provided some more information in another thread from Liz, so this thread will be closed. Here is the link to your other post: https://community.hughesnet.com/t5/myAccount-and-Billing/Tired-of-the-Lies/m-p/96704#M5461   Thank you Amanda ... View more

Hi eddiecastagno,   Welcome to the community and thank you for posting. I pulled up your account to look into this for you and I see you've already are working with our Executive Customer Care department to address your concerns. As mentioned over the phone, the increase in bills were due to the data token purchases, and once your documentation that you sent yesterday is received, ECC can investigate.     Your cooperation, patience, and understanding are much appreciated.     ... View more