@Dis-satisfied You're quite welcome, and I know exactly what you mean. I should also mention that, if you're a lease customer, they'll send an equipment return kit out when the service is turned off. I can't remember if it's on that exact date or within a day or two of that date. Nevertheless, it's basically a box with a list of the equipment needed and how to pack it in that box. It will also include a pre-paid return shipping label, as well as a packing slip that will go back with it. I think it comes with a piece of box tape, too. It will include instructions regarding how to remove the radio from the dish, which is fairly easy. Before the box is taped closed, it's a good idea to get a snapshot of what's packed in the box. This way, if something happens en route and a part comes out, you can show that it was, in fact, packed in the box. I don't know that this happens very often, if ever, but it's always better to be safe than sorry, especially with things that cost a good bit. It's also a good idea to get a snapshot of the return shipping label tracking number and the return packing slip. This way you have them for your records. I can't remember how many days you have to send it back, but it's adequate. Just make sure to do so. Lastly, this is a PDF of the return instructions that will come with the kit, just in case you want to see it sooner so that you know what you'll need to do. 🙂
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