Forum Discussion

Rchadwick's avatar
Rchadwick
New Poster
8 years ago

Account Hacked

My email account was hacked 4 times within a 5 day period.  We had to keep calling and having the password reset and were told that someone else was chatting and calling and having it reset every tim...
Rchadwick's avatar
Rchadwick
New Poster
8 years ago

Sorry but these private messages do not come to my email and I was expecting a message in email.  I cannot put the card back because it has been canceled and Chase informed us to NOT put a credit card back on this account if there are no controls on who can access the account.  Thank you for your help.

MarkJFine's avatar
MarkJFine
Professor
8 years ago
Rchadwick wrote:

Sorry but these private messages do not come to my email and I was expecting a message in email.

You can tell the Community to send alerts to your email account in your user profile:
1. Click on your icon in the upper right and a dropdown menu will appear.
2. Select My Settings from the menu, then in Preferences -> Private Messenger, click the checkbox next to "Receive email notifications for new private messages"

3. You can optionally be alerted whenever mentioned in a regular posting under Subscriptions & Notifications -> Notification Settings.

 

The alerts include the majority of whatever is contained in the message, so you can determine if it's worthwhile to log in.

This way you won't miss anything important in the future.