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CoosaTotahK9's avatar
CoosaTotahK9
Freshman
8 years ago

Autopay credit card at Hughesnet HACKED

My credit card used for autopay on Hughesnet has been hacked 4 times in 2 1/2 years. Credit card number changed each time! This last time ONLY Hughesnet had my credit card info! I started suspecting ...
HACKED Credit Card
CoosaTotahK9's avatar
CoosaTotahK9
Freshman
8 years ago

 

Just to let you know, as per your private message:

Liz"
Moderator
2 weeks ago
Re: Autopay credit card at Hughesnet HACKED

Hi CoosaTotahK9,

 

Thanks for the details. I'm currently investigating further on our end on your behalf, if you could please give me some time to do so, as I have to reach out to other departments and such. .....

 

Once I have any updates from my side I'll let you know.

 

  Your cooperation, patience, and understanding are much appreciated."

 

 I am still waiting patiently for an answer and checking back regularly. 
Just activated the new newer credit card today that replaces the HACKED credit card and entered that new info in "My Account" web page today.
Will let you know if this credit card gets hacked again. And again HughesNet is the ONLY company that this credit card will be used for! NO one else will have this credit card info.
 
Liz's avatar
Liz
Moderator
8 years ago

Hi CoosaTotahK9,

 

Thanks for the update, do keep me posted on this new card that you entered online. Our site is secure so I don't expect anything to happen with your new credit card information. Management has concluded their investigation and found nothing that implicates the agent who assisted you in adding your previous credit card. Were you able to get any additional information about that unknown Lyft charge? It appears to be a $1 authorization/hold, rather than payment for a completed ride.

 

  • Liz's avatar
    Liz
    Moderator
    8 years ago

    Hi CoosaTotahK9,

     

    It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can help.