I have the same problem as the one who made the post they never told me about a 99 dollar activation fee or a pole charge or I would of not got the service me and my wife are being called liars saying that they did tell us and as I said we live on a budget and would of not got the service if we would of been told these things we could not afford it so if we are liars they are thieves taking money out of my account without me authorization it so do I need to talk to my bank about getting this back
By creating an account, you authorise the company to deduct the monthly payment from your account. If you don’t want them to do that anymore, cancel the account.
If you would like the HughesNet reps on this site to check your account and to see if they can pull up the sales call to verify what was said, please say so. Go back to the main account page and click on the blue “Start a topic” button, and describe your situation clearly and politely. A rep will get back to you and do the best they can to help you.
This site is to get help from the reps and other users; this is not a site to review the service. If you would like to review the service, or would like to post complaints without asking for a solution, you are on the wrong site. There are many sites where you can complain about the service and/or review it. Go to one of those sites if that is your purpose.
