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  • Remy's avatar
    Remy
    Moderator
    5 years ago

    chrishale1964,

     

    It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

     

    Thanks,

    Remy

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    5 years ago

    chrishale1964 

     

    As far as I know, the due date shown for automatic payment customers is ten days after the invoice/bill date, but that due date is for when the bill is paid manually.  Might that be what you're seeing?

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    The reps on this site can look into that for you. They're here M-F during business hours. If you're in a hurry, you may want to call the 24/7 customer service line. 

    • Remy's avatar
      Remy
      Moderator
      5 years ago

      chrishale1964,

       

      Thank you for posting, and welcome to the Community! We'd love to help out and look into this! However, we'll need a bit more information first. Please send a private message to this link with your account number or a phone number attached!

       

      Thanks,

      Remy