Forum Discussion

Stephens's avatar
Stephens
Freshman
8 years ago

Billing Issue

Seems my bill jumped to $91.37/mo again, instead of the $61.37 it should be. Looks like this began back in December. 

    • Stephens's avatar
      Stephens
      Freshman

      I did. That's how I discovered the overcharging has been occuring since December 2016. They do this to me every year. :smileysad:

  • Hi Stephens,

     

     

    Thank you for posting. I've informed your case manager regarding your concern and he'll reach out to you by phone.

     

    • Stephens's avatar
      Stephens
      Freshman

      I haven't received a call, nor are there any updates in invoicing. 

      • Liz's avatar
        Liz
        Moderator

        Good morning Stephens,

         

        Your case manager William left you a voicemail sometime after your initial post here and left his contact info. He will also reach out to you this afternoon.