Forum Discussion
11 years ago
Billing Issues No Bill View: Legal Action?
Repeatedly request access to view invoices online, techs keep escalating but never fixed. Includes unsuccessful supervisor attention. Tried dashboard, email bill access, etc, no bill view. Keep get...
Liz
11 years agoModerator
Good morning Janet,
Welcome to the community and thank you for posting. We'd like to help address your concerns, so please post a case number or the serial number located on the bottom of your modem so we can pull up your account and investigate further.
We look forward to hearing back from you.
Thanks,
Liz
Welcome to the community and thank you for posting. We'd like to help address your concerns, so please post a case number or the serial number located on the bottom of your modem so we can pull up your account and investigate further.
We look forward to hearing back from you.
Thanks,
Liz
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