Forum Discussion

Wendy1970's avatar
Wendy1970
New Poster
7 years ago

Billing

Apparently there was a typo with my checking account number & they continually kept running it wrong, my service was terminated yesterday, I paid this time with debit card, the money has already been ...
  • Amanda's avatar
    Amanda
    7 years ago

    Hi Wendy

    Thank you for reaching out to us here about your billing issue. I would be happy to take a look at this and get it resolved for you. I have already located your account and will check on the billing history to figure out our next steps.

     

    Thanks,

    Amanda

Amanda's avatar
Amanda
Moderator

Hi Wendy

Thank you for reaching out to us here about your billing issue. I would be happy to take a look at this and get it resolved for you. I have already located your account and will check on the billing history to figure out our next steps.

 

Thanks,

Amanda

Wendy1970's avatar
Wendy1970
New Poster
7 years ago
Still no internet!! Its been 5 days :(
  • Amanda's avatar
    Amanda
    Moderator
    6 years ago

    Wendy,

     

    It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

     

    Thank you,

    Amanda