Forum Discussion
Billing
I am a new customer. When I first signed up $59.98 was withdrawn from my account. I haven't even started using it yet and my account was charged another $4.37 with no pre-authorization or explanation....
It may be for something like taxes. That's not to dismiss your displeasure with a surprise billing, but that may be what it's for.
You can sign into http://my.hughesnet.com/myaccount and click on My Bill, then click on the invoice in question in Invoice History to see what the bill was for. Also, while viewing the invoice in the popup window, if you scroll down to the bottom, you can click on View Site Details on the bottom left and it will show you a complete breakdown of every single charge on that invoice.
Hope this helps.
Edit: Just to add, normally you only receive one bill each month, but this may just be playing "catch up" with your first one.
