Forum Discussion
Solved
Cancel Service
I want to cancel my service with HughesNet. I have been a customer since June 2020. Problems streaming began day one. As a matter of fact the technician came back 15 minutes after installing because w...
To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm
To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.
FWIW, I feel your pain. HughesNet is better than no internet service at all, but not by much and it’s almost criminal what they charge for such a clearly substandard product. Performance is so bad (and obviously not just us) we barely notice a difference when they throttle back our service (usually after a few days and without streaming a thing!). As soon as folks have an alternative, they will bail; we sure will. Teachers have it especially tough right now so thank your husband for us.
