Forum Discussion
Can't access Manage/Delete old email accounts after 9000 to gen5 upgrade
To let everyone know, Liz has been communicating with me through PM's to resolve this issue and I what to thank her for her help in doing such a great service for me.
So far what issues I've had l've used online searches, email or phone support.
I decided to use the community support forum on this issue and am glad I did.
It takes less effort and seems to be more direct with Hughesnet support staff.
I've read so many whiney comments about how they were treated and the service and found most of them are unfounded or are self inflicted from not reading and/or not understanding the terms in which they are agreeing to and then blame hughesnet because of the agree upon terms.
I've been a hughesnet customer for several years and after having the choice of useing dialup service or none at all. I am very please with moving from 56 kps up to between 200 kps and 800 kbs on the old 9000 system and then when gen4 and gen5 came online my speed went up to between 1.25MB to as much as 3.75MB on the 9000 and now since I've upgraded to gen5, do need I say more?
I!ve had a few issues but never have they been worthy of getting on here and start raging about and yes I've had to wait sometimes or call back later when using phone support but what other type national companies or service providers do you not have to wait for the next available person to take your call, only in Fanacy Land World.
If you go from Fiber-optic landline to satilite internet you are going to be disàpointed.
But if satilite service is all that is available to you then it is what it is so why complain about something you agreed to in order to get any internet service at all unless you want to go through the cell phone providers.
Randym1- As you've certainly noticed, this forum is the absolute best place to get things done. Amanda and Liz (and their intern minions) go out of their way, spreading themselves thin to make sure of it. When all you see are the mountains of empty, entitled (and even paranoid) complaints, a post with the right common sense attitude, like this one, goes a real long way. Thank you.
Note to Liz - There needs to be a kudo multiplier. Somehow, one just doesn't seem to cut it for posts like this.
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