Forum Discussion
Changing Plan
When I got the Gen5 I selected the 20gb plan and was told that I could change my plan down to the 10gb one for the rest of my contract after the discount ended at one year. I am at a year and went onl...
HI ZeekLocke
Welcome to our community and thank you for posting here. I see you've spoken with our support over the phone to get this resolved and confirmed there is no commitment extension for upgrading/downgrading your service plan. I have located your account and will request a sales call review. Please let me know if there is anything else we can do to assist you.
Thanks,
Amanda
