Contract Question
Question for one of the HN reps. I upgraded to Gen4 in June 2013. Would someone please tell me when my contract is over. My modem serial number is B30010041202. I want to make sure I can cancel wit...
Forum Discussion
Hello James,
It's an unfortunate situation, but we can say if the opportunity to get something new makes you happy, that is all anyone can ask for! You are always welcome back and I am very sure that HughesNet will make improvements in the future to be able to provide more plans like Ultra, but we don't have any sort of time frame of when it is going to happen. Please let us know if you have any issues with your cancellation or service altogether and we'll be glad to help you out.
Thank you,
Amanda
It's an unfortunate situation, but we can say if the opportunity to get something new makes you happy, that is all anyone can ask for! You are always welcome back and I am very sure that HughesNet will make improvements in the future to be able to provide more plans like Ultra, but we don't have any sort of time frame of when it is going to happen. Please let us know if you have any issues with your cancellation or service altogether and we'll be glad to help you out.
Thank you,
Amanda
