customer dissatisfied
i have only had this serice since March 26, 2020 and i have been trying to call to cancel it since April 2nd, no one told me when i signed up for this serice that i could not connect to my works VPN ...
Forum Discussion
In order to give the mods a chance to individualise their help and attention, please start a new topic under Tech Support. Just go there, click "start a topic" and copy/paste the information you posted here.
mxracer360 wrote:I have had to do the same thing, nothing works, tablet, TV ect...
Ran a speed test a bunch of times, takes 10 minutes to get to the
page, average speed is .2 MBS, so pretty much unusable, TV is
plugged into the modem and is unwatchable.
hed the tech out and said I'm getting a perfect signal and it must be
on Huges side of things.
several calls emails and chats have done nothing, they don't call
or email back.
I just want my money back and end this usless internet !!!!
Tried to do it there, won't let me...
"Try back later" 15 times
It's becoming a joke !
PS, using my hotspot to even do this...
Yes, it's super frustrating, though "a joke" it is not. These are pretty weird times we're living in.
Maybe the mods can move your post to the right section.
