Forum Discussion
customer dissatisfied
i have only had this serice since March 26, 2020 and i have been trying to call to cancel it since April 2nd, no one told me when i signed up for this serice that i could not connect to my works VPN ...
We feel your pain, Most of us live with Hughes Dissapointment
This unreal... how can they operate like this, I know other people that have it and it works fine....
Probably many reasons, some on their side, some on your side. Why not wait until a rep begins working with you?
mxracer360 wrote:
This unreal... how can they operate like this, I know other people that have it and it works fine....
My side...just spent an hour on the phone, they do not guarantee any speeds... a .4 mbs speed is acceptable to them
they want to charge me 400.00 dollars for an unuable service!
You're not forced to live with this ISP; you do have the option to cancel. Are you still under contract? You were in 2/18, you may be off contract now. Maybe a different ISP would better suit your needs.
You also have the option to work with the people on this community to maximise your experience. Why not do that?
billgriggs1 wrote:
We feel your pain, Most of us live with Hughes Dissapointment
Well I have been trying for 2 weeks to cancel, it never gets through when I select cancel.
I have had the service for 3 weeks now and haven't been able to use it....
I have tried at all diff. times of the day to see if it works better.... and not one bit...
Took 10 minutes to run the test
