Forum Discussion
Early termination fee
Oh yes, this is totally for customers (residential accounts only, though), but my point is that if you started a case with the B.B.Bureau, the HughesNet reps here can't help you, unfortunately. They're a different department, and so your case is out of their hands and goes to the department that deals with reports through the Bureau. Hopefully those folks will get on the case quickly and reach out to you.
I am waiting. I only called them today because of their texts. And he told me to report the termination fee ordeal here. From what I can understand, this is for customers. Don't know how that can help, but I did what he told me and I sure appreciate your support.:)
Oh yes, this is totally for customers (residential accounts only, though), but my point is that if you started a case with the B.B.Bureau, the HughesNet reps here can't help you, unfortunately. They're a different department, and so your case is out of their hands and goes to the department that deals with reports through the Bureau. Hopefully those folks will get on the case quickly and reach out to you.
