Forum Discussion

GW's avatar
GW
Advanced Tutor
3 years ago

email verification link

I can't reply to a post because I supposedly didn't click on the email verification link I was sent at some time in the dark, distant past. What's up with this?
  • GabeU's avatar
    GabeU
    3 years ago

    Those two topics seem to be closed as well.  It's not just you.  Everyone is locked out of them.

     

    I think it's an automatic thing that happens at a certain point after the OP of the topic has chosen one of the replies as a Solution, with the topic being treated as sort of a support ticket.  With the Solution chosen, the 'ticket' is closed.  That's just a guess, but I think that's what's happening.

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    3 years ago

    Those two topics seem to be closed as well.  It's not just you.  Everyone is locked out of them.

     

    I think it's an automatic thing that happens at a certain point after the OP of the topic has chosen one of the replies as a Solution, with the topic being treated as sort of a support ticket.  With the Solution chosen, the 'ticket' is closed.  That's just a guess, but I think that's what's happening.

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      3 years ago

      "Those two topics seem to be closed as well.  It's not just you.  Everyone is locked out of them."

      Yeah; that's why the "reply" button is greyed out. They're closed, though not locked. 

      • GW's avatar
        GW
        Advanced Tutor
        3 years ago

        Does everybody also see that absurdly goofy error message I see at the bottom of closed but not locked messages?

    • Liz's avatar
      Liz
      Moderator
      3 years ago

      Good morning folks,

       

      I think the solved icon overrides the lock symbol, no way to show both if a thread is solved and locked. However, as you have noticed, solved threads don't necessarily mean locked because locking is a manual process.

       

      -Liz