Forum Discussion
Equipment Return
I literally spoke to a customer service person a couple of hours ago about cancelling my service. He told me about the box being sent for the equipment return. I specifically asked if someone would ne...
After cancellation, you will need to return your HughesNet modem, power supply, and radio (this needs to be removed from the dish) in good condition within 45 days of cancellation date or be charged a $300 Unreturned Equipment Fee ($100 for the modem and power supply and $200 for the radio transmitter). The dish doesn't need to be returned.
You can remove the radio yourself, ask a neighbour or friend to do it for you, hire someone to do it, or pay a service fee if you want HN to do it.
After cancellation, you will need to return your HughesNet modem, power supply, and radio (this needs to be removed from the dish) in good condition within 45 days of cancellation date or be charged a $300 Unreturned Equipment Fee ($100 for the modem and power supply and $200 for the radio transmitter). The dish doesn't need to be returned.
You can remove the radio yourself, ask a neighbour or friend to do it for you, hire someone to do it, or pay a service fee if you want HN to do it.
Oh god...where is this radio located and can anyone provide a picture of what it looks like? UGH
It's the thing at the end of the arm. EDIT: and the arm is the thing that extends from the dish itself.
Hi,
Just adding these illustrated instructions on returning equipment here.These instructions are also included in the lease return kit.
-Liz
