Forum Discussion

E_Rosenberg's avatar
E_Rosenberg
New Member
5 years ago

Equipment Return

I literally spoke to a customer service person a couple of hours ago about cancelling my service. He told me about the box being sent for the equipment return. I specifically asked if someone would ne...
  • maratsade's avatar
    5 years ago

    After cancellation, you will need to return your HughesNet modem, power supply, and radio (this needs to be removed from the dish) in good condition within 45 days of cancellation date or be charged a $300 Unreturned Equipment Fee ($100 for the modem and power supply and $200 for the radio transmitter).  The dish doesn't need to be returned. 

     

    You can remove the radio yourself, ask a neighbour or friend to do it for you, hire someone to do it, or pay a service fee if you want HN to do it.