Forum Discussion
Extremely unhappy!
WRONG! I called customer service because of the rapidly disappearing data and the automated system told me that a service call was imminent. Then a rep had to do some digging to tell me what was going on. So, now you can apologize for making a snap judgement. As to when the issue will be resolved, only God knows. Meanwhile, this morning I got a call from a woman named Amber who told me she would connect me to customer service (at a higher level?) and LOL, of course what I heard was a recording telling me to call the toll free number. What a joke.
I expect a professional volunteer like you to ask questions that would help a newcomer who is struggling to get back on track. Or maybe your untrained, foreign customer service reps could do it. Instead, what we get is a royal runaround. You all should be ashamed of yourselves.
Trapped wrote:I expect a professional volunteer like you to ask questions that would help a newcomer who is struggling to get back on track. Or maybe your untrained, foreign customer service reps could do it. Instead, what we get is a royal runaround. You all should be ashamed of yourselves.
When people come here asking for help I do just that, as I've done now for over three years. When people come here to just complain or play games, or both, however, I don't bother. I instead give links to threads that may help and/or a few suggestions, just as I did with you.
If you're looking for help I suggest asking for it, rather than simply complaining, then ending your post with a veiled threat.
Good day to you.
