ktautomotive
3 years agoFreshman
H.N Fraud
My internet was set up two months ago Beginning was as slow as it is now. I was sold and told "great fast internet that I can stream videos and have my cameras connected to" "30gb of satellite...
Oh okay! Well thanks for the info I thought you were reps and I was extra confused. Yeah Ive had to run over 50 tests in the past week. Half multithread on and half off.
8 hours of phone calls
Tech was here for half the day (today) replacing all equipment and troubleshooting with tech support and they could do nothing to help it with just one device the techs device at that connected.
It takes 2 and a half minutes to load siriusXM page fully. I have one bar of LTE on an old iphone that I can connect two laptops to and it will load in just under 3 seconds.
I keep getting told by a manager that they will transfer me to billing to cancel without a fee and then when the person answers
they say I need to go back to tech support for more testing. So this loop I have begged many different people to stop putting me on
keeps happening. They keep lying and sending me to someone who sends me to someone.
So hopefully someone sees this and gets it to the right person.
ktautomotive,
Thanks for posting and welcome to the community! As previously stated, we aren't able to do much ourselves in regards to business accounts, but I can definitely get you connected with someone who can resolve this for us! I was, however, unable to find the SME account attached to your community profile. Please send a PM to this link with your account number or a phone number tied to the account, so we can take a deeper look into this!
Thanks,
Remy