Forum Discussion
I need to cancel service and waive termination fees for inability to provide consistent service
Good Afternoon, I started my hughes net services on July 9, 2018. today is Aug 12, 2018 and I want to cancel. I called to cancel because hughes net has promised me a service that they cant pro...
To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm
To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.
Thank you for that information. I called the number you show above and was told they where going to draft my account 450.00 for a service they can't consistently provide.
If anyone else has any other helpful information...booster...how to waive the fees considering how new of a customer I am...I'd really appreciate it.
Thanks,
firedruish
