if been having problems how can I get out of contract without early termination fees is there a way

stevenfrommo,

To cancel service please call Hughesnet at (866) 347-3292, but at this point you will still be locked into the contract, there's no way out unless you was flat out lied to during the sales call and the Corporate Reps here listen and agree.

If you would like to troubleshoot then a few things need to be done, you seem to have complained about it being slow, and data being used too quickly.

Please perform the following test outlined in the graphic below, this is known as an isolation test and will help determine whether the issue about excessive data use is with Hughesnet or your local network.



1: Take a screen capture of the Status Meter
2: Disconnect the LAN cable from the modem.  If on the HT2000w, please disable wifi as well.
3: Note the date and time of the disconnect, it is best when doing step two, to also capture the time displayed on your screen.
4: Leave the LAN cable disconnected from the modem for several hours, Hughesnet recommends doing this overnight, or during the day while at work.
5: Reconnect the LAN cable to the modem.
6&7: Take a screen capture of the Status Meter with the clock displayed on your computer.
8: Post your screenshots to the community.

Please be aware, if you downloaded any large files just prior to this test, or if the disconnect was for an extensive time period, some usage may appear to have occured, but should be rather negligible. 

Also, note that it can take 2 business days for a Hughesnet Rep to respond to a post.

Thanks,
C0RR0SIVE