stevenfrommo,
Welcome to the Hughesnet Community.
Usually there is no way to get out of your contract if you have gone beyond the first 30 days of service unless you feel you was lied to by the sells represenative and Hughesnet can find the sales call and can confirm that the rep misrepresented service.
If you are trying to stream movies or video, I highly suggest looking into setting the playback resolution to SD and avoid HD video as HD Video consumes large amounts of data (about 1GB per hour or more). I also suggest avoiding having your DirecTV or DishNetwork reciever connected to the Hughesnet system as this will consume vast amounts of data as they will download program guide information constantly.
The Official Corporate Hughesnet Represenatives are out of the office for the weekend, but will be back on Monday, they tend to be here M-F, around 8:00AM to 5:00PM Eastern, and will respond to this thread then.
If you would like to troubleshoot your system performance, please let the community know what model modem you have, service plan level, and we will get some data gathered up for the moderators when they come in on Monday.
Thanks,
C0RR0SIVE
still nothing from anybody getting better only lost service 6 times today when am I going to hear from anybody
Hi Steven,
Welcome to the community and thank you for posting. C0RR0SIVE has already provided the right information to get you on the right track. Giving us a call right when service goes out is a faster way to get your system checked. I'm curious as to what your diagnostics will show, so please check your Private Messages and reply to my PM to confirm your account.
my email is steveninliberty@yahoo not getting notifications from this when have it set up to do so just another downfall with your awesome service
