Forum Discussion
internet service
i got service through trinstar and they promised me that I would have a min. of 20 mbps after i used up my plan and i am only receiving 1 or less. I was told by hughes net that i had to post on here to get the call pulled.
They may not be able to pull a call that isn't from their company. You may have to take this up with Trinstar.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
Hi nmt530,
Welcome to the community and thank you for posting. We can certainly look into requesting your sales call for review to determine whether the sales rep set the appropriate expectations. I'll post back once I get the results, if Trinstar does happen to record sales calls. Your patience and understanding are much appreciated.
