Forum Discussion

Dean Bostley's avatar
Dean Bostley
Freshman
8 years ago

Invalid OpenID or Credentials.

Someone please follow up and respond to my request to fix my account log in problem. Here is my case ID: 107389124.

As you can see a dummy account has been set up which works fine but I was told that this was elevated to Advance Technical Support and am still awaiting a resolution. All pertinate info is in the case ID.

Thank you,

Arch 

  • Liz's avatar
    Liz
    Moderator
    8 years ago

    Good morning Arch,

     

    Thanks for posting and welcome to the community! The case number helped, thank you. I'll escalate your case here at corporate so we can address your concerns.

     

    Your patience and understanding are much appreciated.

     

      • Dean Bostley's avatar
        Dean Bostley
        Freshman
        8 years ago

        Liz,

        It's been 6 days and am still waiting on a resolution to my original request.

        Thank you,

        Arch (Dean)