Is there anyone at hughes that has the authority to resolve a billing dispute?

Hi Mike,

I see it's your first post here, so welcome to the community! I see how this can be distressing, I'd like to get to the bottom of this. I've pulled up your account and have begun reviewing the case history. I'll post back once I have any questions or updates for you. We'll get this sorted out.

  Your cooperation, patience, and understanding are much appreciated.