Forum Discussion
Is there anyone at hughes that has the authority to resolve a billing dispute?
Someone call customer service and asked that my sons email password be reset. Customer service verified the user by asking do you live at XYZ address and of course the guy said yes. They reset the ...
Hi Mike,
I see it's your first post here, so welcome to the community! I see how this can be distressing, I'd like to get to the bottom of this. I've pulled up your account and have begun reviewing the case history. I'll post back once I have any questions or updates for you. We'll get this sorted out.
Your cooperation, patience, and understanding are much appreciated.
