Forum Discussion

mikecc1979's avatar
mikecc1979
New Poster
7 years ago

Is there anyone at hughes that has the authority to resolve a billing dispute?

Someone call customer service and asked that my sons email password be reset.  Customer service verified the user by asking do you live at XYZ address and of course the guy said yes.  They reset the ...
mikecc1979's avatar
mikecc1979
New Poster

My wife never received this reply and she is travelling right now.  So what do we need to do to process this change and remove the $600?

Liz's avatar
Liz
Moderator
7 years ago

Hi Mike,

 

Looks like your wife replied to Amanda already. We'll take it from there. Thank you!