Forum Discussion

jenc's avatar
jenc
New Poster
7 years ago

Misled by sales rep and never got the service we signed up for

Hughesnet has never given us the service level we signed up for. When we called for support the rep told us we needed to disconnect every device, including the echo, every phone, the printer etc in o...
maratsade's avatar
maratsade
Distinguished Professor IV
7 years ago

To cancel, call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm

 

You will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.

  • jenc's avatar
    jenc
    New Poster
    7 years ago

    Is there a way to figure out how much we're going to be out of pocket for an early termination fee?