Forum Discussion
Modem Issues and Customer Service Tech Issues
After spending over two hours on the phone with three different Customer Service Techs, we requested a new modem to be sent to a local general store since our location is so remote. We received a UPS...
Just received an email saying we will be charged $125 for the original faulty modem if we do not return it within 20 days. Where is a pre-paid shipping label for this modem????? Why should we have to pay to return HUGHES NET equipment that has failed?????
