Forum Discussion

Angelswingslove's avatar
Angelswingslove
New Poster
6 years ago

Name change on account

We were promised by your representative tthat after the internet and home phone were started that we could change the account holder from my mother to my name  within 24 hours after it was started. t...
Review phone call
Liz's avatar
Liz
Moderator
6 years ago

Good morning Angelswingslove, 

 

I'm glad you found the community, thank you for posting. I've put in a request to locate your sales call to confirm this. Once I have any updates I'll post back.

 

  Your patience and understanding are much appreciated.

 

Thanks,

Liz

  • Liz's avatar
    Liz
    Moderator
    6 years ago

    Hello Angelswingslove,

     

    Thank you for you patience, I know it's been a long time. This particular sales call was a doozy to get a hold of. Once we review and determine next steps, I'll let you know.

     

    -Liz

    • Liz's avatar
      Liz
      Moderator
      6 years ago

      Good morning Angelswingslove,

       

      Thank you for your patience, please check your PMs as I will send you more detailed information regarding your concern there.

       

      -Liz