Forum Discussion
New Manual Payment Problem
I went online on the 1/03/2016 to make my payment for this month. I have manually paid my bill since opening the account in November of 2004. This time, though, when I clicked on the Hughesn...
Hi GabeU and Gwalk
The HughesNet button on the Customer Care website does indeed redirect to the new Support Center, however a bit below that you can still choose "Make A Payment" or "Pay My Bill Without logging in" and uncheck the "future payments" option.
In all honestly, not having auto-pay is is more costly than not and part of the terms and conditions are that we have discretion to auto-bill the card used for initial payment. We're aware that there are other ways to go about this and it's bubbled up thanks to Gwalk's suggestions and more recent opinions about the auto-pay feature. We'll be discussing this and going over ideas to improve the billing and payments system.
Thank you,
Amanda
The HughesNet button on the Customer Care website does indeed redirect to the new Support Center, however a bit below that you can still choose "Make A Payment" or "Pay My Bill Without logging in" and uncheck the "future payments" option.
In all honestly, not having auto-pay is is more costly than not and part of the terms and conditions are that we have discretion to auto-bill the card used for initial payment. We're aware that there are other ways to go about this and it's bubbled up thanks to Gwalk's suggestions and more recent opinions about the auto-pay feature. We'll be discussing this and going over ideas to improve the billing and payments system.
Thank you,
Amanda
