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billp1's avatar
billp1
New Poster
6 years ago

No Email access three months_2

I have not been able to access my email for over three months. I have been a customer for over ffiteen years. This has happened several times in the past but only lasted a few days. I have made n...
  • Liz's avatar
    6 years ago

    Good morning billp1,

     

    I see it's your first post here, so welcome to the community! I'm sorry to hear what happened, I know how losing access to e-mail can be frustrating, allow me to help. I located your account and reviewed your e-mail concern in the case history. I made an adjustment so, please check if the e-mail account in question is accessible to you now.

     

    Your cooperation, patience, and understanding are much appreciated.