Forum Discussion
No response to lost service for 4 months
We have tried for 4 months to have someone come out and look at our internet. We have waited on hold an average of an hour to be told that the problem is on our end. We have spent over 500 dollars fix...
Hi Suzanne,
I see that a case manager has already picked up your case and has spoken with you over the phone today. Your case manager is currently working to address all your concerns and will stay in contact with you on her progress. I'm sorry for all the trouble, we hope to get this sorted out for you soon.
Thanks,
Liz
I see that a case manager has already picked up your case and has spoken with you over the phone today. Your case manager is currently working to address all your concerns and will stay in contact with you on her progress. I'm sorry for all the trouble, we hope to get this sorted out for you soon.
Thanks,
Liz
