Forum Discussion
Payment "reversed", service suspended and missing money....
I set up automatic payment through my bank but I didn't get the money in there before Hughesnet attempted to collect. Dang. So I went on the app to try to pay with my card instead but I couldn't. So ...
Did that no help....they keep insisting a payment was reversed and it certainly was not. They messed up....
Sorry to hear that. If you want to move to dispute resolution, read about how the procedure here: https://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm
It's under Part II.
I hope this gets resolved quickly for you.
