Forum Discussion
Data not resetting
My data did not reset for August.
Your data doesn't always reset at the start of each month, it resets based upon a rolling time period... You can view how far off your reset date is by visiting http://192.168.0.1
My reset date was the 12th. My wife, nor I, used 30 GB of data in 3 days. I've already talked with your customer service and he is the one who informed me that it was HughesNet who made the mistake. This correspondence (thread) was made for the customers service gentleman's reference. I would like a solution to this issue seeings how I paid my bill for no data, not a wait and see solution. Thank You.
