Forum Discussion
Gen5 install this weekend?
Hello Community Support (and @Liz )
I am ready to convert Hughesnet service at our shared vacation home to Gen-5. (I have been a customer for 6 years, still on a very slow and limiting HN9000...
Hi guppypond,
There is a local dealer that services your area called Satellite Daddy. Their phone number is 866-808-1059. Press 1 for sales. Give them your account number, and they will create an upgrade order for you, and then come install your new system. Currently, they have availability on Friday afternoon.
Ooh, I see Freddie just replied, I highly suggest going with his recommendation. :)
Thank you Freddie & Liz. I was able to call per Freddie's recommendation and they were able to process the order and schedule an appointment that works for all of us. Amanda was actually expecting my call :-) Thank you for your help! Much appreciated! -Scott
Sweet! Thanks for letting us know, Scott! Please don't hesitate to drop by the community if you have additional concerns, we're here to help!
You guys are awesome. We are up and running with Gen-5! Installer called, was able to come early and was in and out in less than an hour. Performance over Gen-3 seens to be substantial. (To anyone else reading this, it is not cable/fiber equivalent, but so far is way better than the barely-better-than-dialup speeds we had with the old system). Thank you again for your help!
Woohoo! Glad to hear it, enjoy your weekend. :)
