Forum Discussion

stevenfrommo's avatar
stevenfrommo
Sophomore
8 years ago

if been having problems how can I get out of contract without early termination fees is there a way

just need to get out of my contract been having problems since started tried working things out but still same slow bad service can not do anything like watch movies,or on demand dont use wifi or not...
Early Termination Fee
Liz's avatar
Liz
Moderator

Good morning Steven,


Not sure if you forgot, but I addressed your concern in a private message on Wednesday, to which you replied. I will PM you again with my message from then as a reminder.

 

stevenfrommo's avatar
stevenfrommo
Sophomore
8 years ago

still no updates been messed up for awhile now where is my credit see you all took money out of my account promptly thats the way you should address your customers promptly instead of waiting on a reply for days

  • Gwalk900's avatar
    Gwalk900
    Honorary Alumnus
    8 years ago

    Liz's last reply to you:

     

    "Good morning Steven,


    Not sure if you forgot, but I addressed your concern in a private message on Wednesday, to which you replied. I will PM you again with my message from then as a reminder."

     

    Have you checked your PM's?

    Have you replied to her PM?

     

     

     

     

     
  • Liz's avatar
    Liz
    Moderator
    8 years ago

    Hi Steven,

    Thank you very much for posting back. I have sent you a new PM. Looking forward to hearing back.