Forum Discussion

JulieM's avatar
JulieM
New Poster
7 years ago

Sales rep gave wrong information. I want to cancel and should not have early termination fee!

I signed up for Hughes Net less than one month ago. When I called, I was unsure if the speeds would be adequate for my husband to work at home. The sales rep told me that I could try out Hughes Net f...
Early Termination Fee
EdRiley59's avatar
EdRiley59
New Member

guess what... same thing just happened to me!! i only have had it for 4 days. I have already posted my complaint on this as well.. waiting to hear back from someone.. anyone.. maybe someone is sitting in the satellite itself can help me. But I feel your pain, sales person told me the SAME thing. I am getting ready to start filing a complant with the better business bureau about unfair business practices. This time I am being told i have to pay 800 dollars plus termination fees... even thou I was told by the sales rep that i could cancel within the 30 days. terrible...

natashaa's avatar
natashaa
Freshman
7 years ago
Please do fill a complaint with the bereau!!! They are scamming people & it isn’t right. I have filled a complaint on here and by phone to get my original service call and like expected. Nothing. Please let me know if your issue is resolved.
  • Amanda's avatar
    Amanda
    Moderator
    7 years ago

    Hi Natasha,

     

    I've responded to you regarding your concerns in your thread here

     

    Thank you,

    Amanda