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Ash223rd's avatar
Ash223rd
New Poster
7 years ago

Salesman lied to be about being able to play real time online games and streaming movies.

The salesman on the other end of the line told me This would be perfect to play online with.  He was wrong and when I called they said they'd fix it but transferred me to another company to fix my is...
Performance
Liz's avatar
Liz
Moderator

Hi Ash223rd,

 

Welcome to the community and thank you for posting. We can certainly look into requesting your sales call for review to determine whether the sales rep set the appropriate expectations. I'll post back once I get the results. Your patience and understanding are much appreciated.

 

 

Ash223rd's avatar
Ash223rd
New Poster
7 years ago

You guys also charged to my Girlfriends card when I told you guys to replace her cards info with mine.  Found that out today.

  • Liz's avatar
    Liz
    Moderator
    7 years ago

    Hi, 

     

    Thank you for your patience while we investigated your concerns. We got a quick turnaround on your sales call review. Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM with details.