Forum Discussion
Repair Irony
That the second tech tried to remove the original pole was kind. They aren't required to do this, nor dispose of the pole even if they could have gotten it out of the ground. Their requirement is to install service at the chosen new location, which was accomplished.
You requested that they come out and move the service. They did so. You're required to pay for that work.
The survey site may have been having a certificate issue or some other type of issue that caused this, especially if the service was working normally otherwise.
So why did the first and second tech feel it was part of their job to move it. In fact, that's the whole reason why the first tech did not complete the job in the first place! So it's now not part of the scope of work because they couldn't figure it out?
Sounds about right... Just like Hughesnet promised to deliver internet service in exchange for my money each month. I still owe the money because on HughesNet's end they show my service to be working just fine yet I burn through 90% of my data waiting for an internet page to load or a video to buffer and then time out. BTW it's not my tech abilities or tech itself since I have zero issues with any of it at work or elsewhere besides my house.
I must have over looked ALOT of fine print
