Forum Discussion
cesarvazquez
5 years agoNew Poster
Review of Sales Call - DSS38******
April 15, 2020 A couple of hours ago I called customer service-billing about a charge that I didn't recognize on my credit card. Val, the agent, notified me that the charge was for the rent of the mod...
Hi Cesar,
I'm glad you found the community, thank you for posting. We can certainly look into requesting your sales call for review to determine whether the sales rep set the appropriate expectations. I'll post back once I get the results.
Your patience and understanding are much appreciated.
Thanks,
Liz
- cesarvazquez5 years agoNew PosterThank you, Liz.
It's unfortunate that this happened, I wasn't expecting it, at all.
Please let me know when ready. Thank you. - cesarvazquez5 years agoNew PosterHi Liz, How are you doing with that review of the sales call? When do you estimate I'll get to hear it/know the results? Thank you.
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